Privacy Policy

Privacy Policy

Introduction

Welcome to https://personal-care-port-isabel-texas.primarycareaid.com (hereinafter referred to as “Personal Care Port Isabel Texas,” “we,” or “our”). We are committed to maintaining the privacy and security of your personal data. This Privacy Policy details how we collect, use, disclose, and safeguard information about our users in compliance with various international privacy laws, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25 on the protection of personal information
  • The General Data Protection Regulation (GDPR) of the European Union
  • Brazil’s Lei Geral de Proteção de Dados (LGPD)
  • California’s Consumer Privacy Act (CCPA/CPRA) and Colorado’s Consumer Privacy Act (CPA)
  • Utah’s Consumer Sales Privacy Act (UCPA), Connecticut’s Connecticut Transactional Data Privacy Act (CTDPA), Virginia’s Virginia Consumer Data Protection Act (VCDPA), South Africa’s Protection of Personal Information Act (POPIA), and others.

Scope

This policy covers all aspects of our online presence, including but not limited to:

Please note that this policy does not apply to third-party websites, apps, or services accessed through links on our platform. These entities have their own privacy policies governing user data, and we encourage you to review these policies before providing any personal information.

Processing Activities

This Privacy Policy guides how we interact with users who:

  • Use our applications and services as authorized users
  • Visit our websites linked to this policy
  • Engage with us through communications like newsletters, emails, calls, or text messages

Personal Data Collection

We collect various types of personal data from our users. This includes:

  • Account Information: Details required to create and manage your user account, such as usernames, passwords, email addresses, and profile pictures.
  • Payment Information: Credit card details, billing addresses, and payment history when you make purchases or subscriptions through our services.
  • Financial Information: Banking information for direct deposits or payments, if provided.
  • Purchase Information: Product/service preferences, purchase history, order details, and transaction records.
  • Mobile Device Identifiers: Unique identifiers from your mobile device, such as IP addresses, mobile network data, and advertising IDs, used for analytics and personalization.
  • Location Data: GPS coordinates or other location-based services data when you opt into location-sharing features.
  • Feedback: Comments, reviews, and responses provided to our customer support team or through surveys.
  • Social Media Information: User profiles and interactions from social media platforms that our users choose to connect with their accounts.
  • Product Information: Details about products you view, search for, or purchase on our site, including product specifications and preferences.

We collect this data through various means: user input forms, account creation processes, online interactions, automated tracking technologies (such as cookies), and third-party providers who assist us in gathering and analyzing this information.

Cookies

We employ cookies to enhance your experience on our website and improve analytics. Cookies are small text files stored on your browser that serve multiple purposes:

  • Strictly Necessary: These cookies enable core functionalities like login, account management, and navigation through our site.
  • Preference: They remember user preferences, such as language settings and display choices.
  • Analytics: Analytics cookies help us understand how users interact with our site, including metrics on page views, unique visitors, and bounce rates.

Users can manage their cookie preferences through our Cookie Manager tool, allowing them to control which types of cookies are accepted.

Retention and Deletion

We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by law. The retention periods vary depending on the type of data:

  • Account information and transaction records may be kept for up to 10 years after your account is closed.
  • Financial and payment data are typically stored securely for 7 years after the last transaction.
  • Location data and analytics may be retained for 24 months.
  • Most other personal data will be deleted or anonymized once it is no longer needed for its original purpose.

Your Rights

The laws governing data protection in various jurisdictions grant users certain rights regarding their personal information. Depending on your location, these rights may include:

  • Access to personal data and its use details.
  • Correction of inaccurate or incomplete data.
  • Deletion (also known as the ‘right to be forgotten’) of personal data under certain circumstances.
  • Restriction on processing personal data in specific situations.
  • Portability of personal data, allowing you to receive a copy in a commonly used format.
  • Objection to or consent withdrawal for processing activities, where applicable.
  • Non-discrimination for exercising your data protection rights.

To exercise any of these rights or have questions about your privacy, please contact our Data Protection Officer using the details provided below. We will respond within 30 days of receiving your request.

Changes to Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with a revised effective date. We encourage users to review this policy periodically to stay informed about how we protect their personal information.

Contact Information

If you have questions, concerns, or requests related to your privacy, please contact us:

  • Email: [email protected]
  • Mail: Data Protection Officer, Personal Care Port Isabel Texas, [Address]

We appreciate your trust in sharing your personal data with us, and we are committed to protecting it.